Privacy Policy

1. Introduction

This Privacy Policy explains how Commercial Fridge and Freezer (“we”, “us”, or “our”) collects, uses, processes, and protects your personal information when you use our website: commercialfridgeandfreezer.co.za (“the Website”).

We are committed to protecting your privacy and handling your personal data with absolute transparency. We process all personal information strictly in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By accessing or using this Website, you agree to the data practices described in this policy.

2. Collection of Personal Information

We only collect personal information that is voluntarily provided by you when you place an order, request a quote, or utilize our contact forms. This information may include:

Name and Surname
Company Name (if applicable)
Email Address
Phone and WhatsApp Number
Physical Delivery Address
Billing Address

3. How We Use Your Information

Your personal information is processed strictly for legitimate operational purposes, including:

Processing your orders, generating tax invoices, and confirming payments.
Facilitating the delivery of heavy commercial equipment via our third-party freight couriers.
Responding directly to your sales inquiries or customer support requests.
Improving our website performance, security, and overall user experience.

We will never use your personal information for alternative marketing purposes without your explicit, opt-in consent.

4. Cookies and Tracking Technologies

Our Website utilizes standard cookies and similar tracking technologies to optimize your browsing experience. These technologies help us understand website traffic, monitor page performance, and identify device or browser types.

Cookies do not directly collect or extract personal identity data. You have the right to configure your internet browser settings to refuse or disable cookies, though some automated features of the website checkout may cease to function correctly as a result.

5. Sharing and Disclosure of Information

We respect your privacy and under no circumstances do we sell, rent, trade, or leak your personal data to third parties for marketing purposes. Your information is shared strictly under the following mandatory conditions:

Logistics Partners: We share your name, delivery address, and contact number with our designated commercial transport couriers to fulfill your physical delivery.
Legal Obligations: We may disclose information if legally compelled to do so by South African authorities or to comply with applicable statutory laws.
Fraud Prevention: We may share data with financial institutions or fraud prevention agencies to investigate or prevent unauthorized banking transactions.

6. Financial Data Security

To maintain strict financial security, our website does not capture, process, or store any sensitive credit card numbers or online banking credentials. All payments on our store are initiated independently by the user via manual secure Bank Transfer / Electronic Funds Transfer (EFT).

7. Data Security and Safeguards

We implement robust technical, administrative, and physical organizational measures to securely safeguard your data against accidental loss, unauthorized access, destruction, alteration, or misuse. Access to your personal data is strictly limited to authorized personnel who are bound by severe internal confidentiality agreements.

8. Your Legal Rights (POPIA)

In accordance with POPIA regulations, you hold full rights regarding your personal information. You may at any time request:

Confirmation of what personal data we hold about you.
Direct correction, updates, or complete deletion of your personal records from our system.

To exercise any of these rights, please contact our information officer at the email address provided below.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled under POPIA, please contact us:

Business Name: Commercial Fridge and Freezer
Phone: +27 69 770 6091
WhatsApp: +27 69 770 6091
Email: info@commercialfridgeandfreezer.co.za
Physical Address: 446 Rivonia Road, Morningside Extension 53, Sandton, 2196, South Africa
Mailing Address: P.O. Box 33585, Jeppestown, 2043, South Africa

Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Commercial Fridge and Freezer (“we”, “us”, or “our”) collects, uses, processes, and protects your personal information when you use our website: commercialfridgeandfreezer.co.za (“the Website”).

2. Collection of Personal Information

We only collect personal information that is voluntarily provided by you when you place an order, request a quote, or utilize our contact forms. This information may include:

Name and Surname

Company Name (if applicable)

Email Address

Phone and WhatsApp Number

Physical Delivery Address

Billing Address

3. How We Use Your Information

Your personal information is processed strictly for legitimate operational purposes, including:

Processing your orders, generating tax invoices, and confirming payments.

Facilitating the delivery of heavy commercial equipment via our third-party freight couriers.

Responding directly to your sales inquiries or customer support requests.

Improving our website performance, security, and overall user experience.

We will never use your personal information for alternative marketing purposes without your explicit, opt-in consent.

4. Cookies and Tracking Technologies

Our Website utilizes standard cookies and similar tracking technologies to optimize your browsing experience. These technologies help us understand website traffic, monitor page performance, and identify device or browser types.

Cookies do not directly collect or extract personal identity data. You have the right to configure your internet browser settings to refuse or disable cookies, though some automated features of the website checkout may cease to function correctly as a result.

5. Sharing and Disclosure of Information

We respect your privacy and under no circumstances do we sell, rent, trade, or leak your personal data to third parties for marketing purposes. Your information is shared strictly under the following mandatory conditions:

Logistics Partners: We share your name, delivery address, and contact number with our designated commercial transport couriers to fulfill your physical delivery.

Legal Obligations: We may disclose information if legally compelled to do so by South African authorities or to comply with applicable statutory laws.

Fraud Prevention: We may share data with financial institutions or fraud prevention agencies to investigate or prevent unauthorized banking transactions.

6. Financial Data Security

To maintain strict financial security, our website does not capture, process, or store any sensitive credit card numbers or online banking credentials. All payments on our store are initiated independently by the user via manual secure Bank Transfer / Electronic Funds Transfer (EFT).

7. Data Security and Safeguards

8. Your Legal Rights (POPIA)

In accordance with POPIA regulations, you hold full rights regarding your personal information. You may at any time request:

Confirmation of what personal data we hold about you.

Direct correction, updates, or complete deletion of your personal records from our system.

To exercise any of these rights, please contact our information officer at the email address provided below.

9. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled under POPIA, please contact us:

Business Name: Commercial Fridge and Freezer

Phone: +27 69 770 6091

WhatsApp: +27 69 770 6091

Email: info@commercialfridgeandfreezer.co.za

Physical Address: 446 Rivonia Road, Morningside Extension 53, Sandton, 2196, South Africa

Mailing Address: P.O. Box 33585, Jeppestown, 2043, South Africa